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Formas de Pago

Purchase Policies & Payment Methods

Customer Support

PRICES

The prices of the products on this page do not include VAT and are subject to change without prior notice, so we reserve the right to accept any order if there is a change in them.
Prices are expressed in national currency and apply to the entire Mexican Republic.

PAYMENTS

For tax and legal issues, WE DO NOT ACCEPT CASH , payment can be made by transfer to our bank account before the merchandise is delivered, or by any credit or debit card. (In our offices, with a charge of 3.5% plus VAT for transaction commission on the total order VAT included)

Please make a deposit in the name of Mauricio Corona Márquez and send proof of payment via email to comercial@usbmexico.com.mx

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BANK ACCOUNT

Bank: BBVA

Name of the account holder: MAURICIO CORONA MARQUEZ

Account number: 0474859871

CLABE Interbank: 012180004748598717

RFC: COMM-711003-NB1

Branch: Plaza Oriente

Branch No.: 0043

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DELIVERY TIMES WITHOUT CUSTOMIZED

Metropolitan area (Mexico City)
For orders over $ 13,000.00 before VAT (Applies only to USB Flash Drives), we promise to deliver the material at home free of charge the same day in CDMX and within 1-2 business days within the Mexican Republic if the payment was made before 12:00 pm and prior confirmation of the same at a time of 16:30 - 18:30 hrs.

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For orders less than $ 10,000.00 before VAT, the client has 2 options, the first is to cover a shipping charge of $ 150 pesos plus VAT in CDMX or collect the product directly in our workshop the next business day from the confirmation of the purchase and having received the corresponding payment. The delivery would be made at Calle Bernardo Couto # 68 Local-11 Col. Algarín, Cuauhtémoc City Hall, CP 06880 from 16:30 - 18:00 hrs. In foreign purchases (Interior of the Mexican Republic), the shipping cost will be borne by the customer.

Orders that exceed 20 Kg will generate an extra charge that will be calculated and notified prior to requesting your merchandise from our warehouse.

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NOTE: All orders received after 12 pm will be delivered the next business day from 11:30 am - 1:00 pm. Order receipt is understood as confirmation via Purchase Order, mail or proof of payment, as the case may be.

DELIVERY TIMES WITH CUSTOMIZED

Our delivery times vary depending on the workload in our process lines, for this it is important to contact your sales executive by phone.

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SPECIAL PROJECTS (CUSTOM)


We do not manufacture in Mexico. We do all special projects in Asia and the delivery time of any order may vary and ranges from 20 to 30 business days, mainly due to internal Customs processes in Mexico.


WARRANTY

All our products are guaranteed for a period of 50 calendar days from the date of delivery against any manufacturing defect. To validate the guarantee, the material must be presented in our workshop together with the original invoice.

In case of proceeding, the change will be made or a Credit Note or product change will be generated.

All warranties will be resolved within 2-3 business days. In case of not having stocks of the same product, we will give the delivery date for it.

This warranty DOES NOT APPLY when:

  • Present alterations, has been manipulated or subject to any alteration of the pieces, etc. Or any other application process.

  • When: the product is abused or has been given a different use than it was designed for.

  • The established time has expired.


Samples

All samples of USB Flash drives will have a cost equivalent to $ 200.00 without any discount. The payment of these will have to be made by deposit or transfer.



CUSTOMIZATION PROCESS

Process

  1. Curved art will be needed, in Editable Cdr, AI or PDF format.

  2. A render or virtual sample will be prepared with the specifications of the application, size and reference position within the product for subsequent authorization.

  3. Once the render is authorized, we can start production, the client can authorize us by means of a physical sample if time permits, or by means of a photograph of the first piece.

Delivery time
The average delivery production is 3 - 4 business days in laser engraving process in maximum 500 pieces.

In the process of personalized by FULL COLOR digital printing, the production will be delivered in a time not less than 7 days up to 400 pieces. In case of requiring a shorter time we will confirm if it is possible.

The time starts from the authorized render or physical sample.

* In case of being a foreign shipment, add 1 day for the parcel delivery time.


CUSTOM TECHNIQUE


Only laser engraving and digital printing are used in color selection ( FULL COLOR ). There may be slight variation in production tones from one piece to another.

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